Returns Policy


We are committed to providing you with an exceptional shopping experience and we want you to be delighted with your purchase. As part of that commitment we offer a 100% money back guarantee (excluding any postal charges) if you are not completely satisfied with your purchase for whatever reason.

Goods can be returned within 14 days of dispatch for a full refund or exchange (excluding any return postal charges) subject to the following terms and conditions:

  • Goods must be returned in perfect re-saleable condition, that means unworn, labelling attached, all packaging complete and free from make-up and perfume traces.
    Swimwear should be tried on over your own underwear.
  • No refund or exchange will be made until the goods have been received back.
  • We strongly advise that you use a postal service which gives you re-course should the item get lost in transit.
  • High value goods should be sent insured.
  • The parcel remains your responsibility until it reaches us.

Faulty goods are not time limited.


How to Return or Exchange


You will find a returns form inside your parcel. Please fill this in, enclose it with the goods and your original receipt and send the parcel to:-

Bethatbody Internet Returns
Unit 17 Hazel Close
Southwater
Horsham
West Sussex
RH13 9GN

Call us or e-mail us if you require a replacement returns form.

Returns are processed as soon as they arrive.

All enquires please call 01403 733 656 or e-mail enquiries@bethatbody.com


Delivery and Returns
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